Refund policy

WOODGRAW Guarantee

We love what we create are proud of our quality
And we want to make happy every owner of Wooden Accessories

✔ Returns are welcome if you contact me within 7 days after delivery
and ship items back within 14 days after delivery, so feel free to contact us for further information
✔ Request a cancellation within: 6 hours of purchase
✔ If you are not satisfied with your items for any reason or they are damaged during the shipping, please contact us ASAP
✔ If your package was returned to us as unclaimed I'll contact you for further information on delivery or canceling an order
✔ If you have some problems during the shipping (package does not come, it takes too long) - please contact for assistance
PERSONALIZED Accessories cannot be returned or exchanged.